Privacy Policy

We may collect and process the following personal information:

• Personal Identification: Name, Surname, Email address, and Phone number.

• Payment Details: We do not store or collect your payment card details. Online payments are processed exclusively through the ARCA (Armenian Card) secure payment system. If a payment is made via bank transfer, we may retain the necessary bank details to process the transaction.

• Order History: Records of your past orders, wishlists, and preferred items.

• Delivery Information: Shipping addresses and any additional instructions necessary to complete your delivery.

• Communication: Any correspondence with us, including emails and chat logs.

By using our site, you agree that we may use your personal information for the following purposes:

• Order Fulfillment: To process, ship, and deliver your orders accurately.

• Service Improvement: To evaluate and improve the quality of our products and services.

• Customer Support: To contact you via email or phone for order verification or in case of non-standard situations requiring clarification.

• Notifications: To send you updates regarding your order status or information about our new products and promotions.

A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our site. We do not use cookies to collect or store sensitive personal information. While most web browsers allow you to block or remove cookies, keeping them enabled helps us improve our website’s usability and overall effectiveness.

Like most standard websites, we automatically gather certain non-identifiable information and store it in log files. This includes IP addresses, browser types, Internet Service Providers (ISP), referring/exit pages, platform types, date/time stamps, and click data. This information is used to analyze trends, administer the site, and track user movement in the aggregate. This data does not identify individual users and is not linked to your personal information unless required by law.

The information you provide is strictly confidential. We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to fulfill your order (e.g., providing your address to a delivery service) or as required by law.